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FAQs

  • How to complete the online account opening process?
  • ② How to activate the account?
  • ③ What documents are required for account opening?

  • ① What is a two-factor authentication (2FA) mechanism?
  • ② Notice regarding the execution of Internet trading account activities
  • ③ Regarding the Investor Identification Model for Northbound Trading under the China-Hong Kong Stock Connect program
  • ④ Will ArtaGM Global randomly use my personal assets?
  • ⑤ How to protect the safety of my assets in ArtaGM?

  • ① FATCA (Foreign Account Tax Compliance Act)
  • ② CRS (Common Reporting Standard)

  • ① How to check the latest account balance?
  • ② How to obtain account records?
  • ③ What if you forget or lose your online platform login password?
  • ④ What is a margin (leveraged) accountants and their operation
  • ⑤ Regarding quote services

  • ① Stock Transfer-In (SI IN) Process
  • ② Stock Transfer-Out (SI OUT) Process
  • ③ Depositing Physical Stock Certificates?
  • ④ Withdrawing Physical Stock Certificates?

  • ① Depositing Funds?
  • ② Withdrawing Funds?
  • ③ Deposit and Withdrawal Considerations
  • ④ Fee Structures